You can use Webcamconsult through your internet browser. We recommend to use Chrome or Firefox for the best quality. In the e-mail you received from Webcamconsult you find a link. This link can only be activated around the time of your appointment (from half an hour before the appointment). After activation of the link, you will automatically be directed to a digital reception / waiting area. The consultant or practitioner receives a signal and sees that you have logged in. If the consultant or practitioner connects with you, you must give your device permission use the webcam and microphone (on the top of your screen). After you have given permission, the connection is set up and you Webcamconsult starts.
Do you use Internet Explorer and you are not able to install another browser? You can also use our Webcam consult desktop application that you can install easily on your computer. Click here to download and install. After downloading the installation program appears in the lower-left corner of your screen. Click on the arrow on the right side (next to "Cancel") and choose keep. You can safely install the file as you normally do on your Windows PC.
If your doctor has set up PIN code login, he will send by mail a personal identification number (PIN). In the Webcamconsult desktop application you can then on "use pin code" . If no PIN is used then you can copy and paste the link from the mail in the desktop application of Webcamconsult.
WebcamConsult works on every (not too old) mobile or tablet through the browser (mostly Chrome or Safari). No mobile app is needed.
You receive an invitation by mail on your mobile, click on the link and go to the waiting room. Or you enter the waiting room through the walk-in option on the website of your consultant or doctor.
Your consultant or doctor will take you further to the consulting room.
* This information is provided by the third party service provider (WebcamConsult) and it can be reviewed directly in their site by clicking here.